TECHNICAL SUPPORT / 06
Remote support. Helpful, controlled, transparent.
A dedicated JNL Software support channel powered by MeshCentral. Sessions are arranged with the user and limited to the agreed scope.
SUPPORT WORKFLOW
01
Arrange a session
Contact JNL Software to agree the support scope.
02
Launch the tool
Download the verified agent, when available, and follow the instructions.
03
Approve access
Never grant access to unknown people. End the session when support is complete.
Download the agent only from the official JNL Software website. Run it only for an agreed support session.
YOUR NEXT STEP
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